The Department of Developmental Services, in partnership with the Institute for Community Inclusion / UMass Boston presents:

Training for Massachusetts Employment Support Professionals

Current Trainings:

Come to this workshop to learn how you can truly move your community based day support services into the community. ICI Consultant and subject matter expert, Genni Sasnett, will provide you with practical insights and strategies you can use to further develop your CBDS program with a focus on moving towards program models that are 100% community based. If your agency is looking to transform your CBDS services this training is for you.

While not required, agencies are strongly encouraged to attend as a team. We recommend at least one team member in a leadership/program development role and one direct support professional, but you decide what the right mix is for your agency.

Registration and networking will begin at 8:30. The training will begin promptly at 9:00. Continental breakfast and lunch will be provided.

Participants attending are encouraged to familiarize themselves with the following documents prior to attending this workshop:

Crowne Plaza Natick
1360 Worcester Street
Natick, MA 01760

Wednesday, October 11
9:00 AM – 4:00 PM

Many job seekers worry about losing their benefits when going to work. This training will provide an overview of the impact of earnings on Social Security benefits. Topics include the differences between SSI and SSDI, SSA Work Incentives, how to keep medical benefits while working, how to explain benefits to job seekers, families and other stakeholders, and resources available to assist job seekers with benefit planning issues.

Upon completing this training, students will be able to:

  • Counsel job seekers and family members on the financial incentives for returning to work
  • Formulate simple calculations comparing benefit to salary income ratio
  • Assist individuals with keeping records and reporting necessary information to Social Security

This workshop will be available around the clock (24/7) from November 1st through November 30th. It should take about six hours to complete. Participation is self-paced and flexible. Included are a variety of formats: readings, presentations, discussion forums, videos, professional development activities, and assignments. An instructor will be available on a regular basis throughout the month to answer questions and give feedback.

When: November 1 – 30, 2017
Location: Online
Cost: $20.00

DDS is committed to offering service providers the opportunity to acquire the knowledge and skills necessary to deliver quality integrated employment and day services.

This six-day, 36-hour training series incorporates state-of-the-art practices in career planning, job development, job coaching and support. This series includes full-day sessions that will be held between September 13 and October 18, 2017. It is expected that registrants will attend all six training days.

Foundations of Community Employment (1 Day)

This workshop begins with an overview of community employment (past and present), including current social, political, and economic changes that are leading to expansion of opportunities for individuals both in MA and nationally. The focus will then turn to collaboration with the variety of stakeholders who may influence and support the employment process. Topics here will include building relationships and trust, keeping people engaged in helping, and communicating effectively.

Career Planning: A Person-Centered Approach (1 Day)

This workshop will focus on strategies used to assess the job seeker’s employment goals, abilities, interests and capacities. Participants will learn how to coordinate and implement person-centered planning, identify personal and family networks, develop vocational profiles and schedule and evaluate situational assessments.

Job Development And Business Engagement (2 Days)

Developing job opportunities and finding the right job match in an ever-changing economic environment places increasing demands on employment professionals. This two-day workshop focuses on understanding employer needs and developing quality job matches. Topics include employer networking; marketing to employers and responding to objections; identifying unmet business needs; dealing with disclosure; and job carving and creation.

Job Coaching And Support Strategies (2 days)

This two-day workshop focuses on job training and support strategies. Topics include the role of the job coach; natural supports and social inclusion; systematic instruction basics; maintenance and fading; and behavioral support strategies.

Dates, Location and Cost:

Dates: September 13, 14, 27, 28; and October 17 & 18, 2017
Location: Best Western Royal Plaza Hotel, 181 Boston Post Road West, Marlborough, MA, 01752
Time: 9-4, with registration and networking starting at 8:30
Cost: $120

This training includes a combination of classroom instruction, and interactive group activities. All participants will receive a training manual. Continental breakfast will be provided. Lunch will be on your own.

This comprehensive series is ideal for new staff who will be working in integrated employment or staff taking on new responsibilities in providing individual community employment opportunities.


The Association of Community Rehabilitation Educators (ACRE) offers a training certificate program for employment professionals. ICI is an approved ACRE training provider. Participants will have the opportunity to earn a Basic ACRE Certificate of Achievement in Employment Services if they attend all six days of training detailed above, as well as complete additional required fieldwork, and take additional training regarding Social Security Work Incentives.

Anyone interested in obtaining an Employment Specialist Certificate through participation in this training should download and complete the ACRE Participation Agreement Form, and fax (617-287-4352) / scan via email to Lara Enein-Donovan, by noon on September 6, 2017.

Upon submitting your signed agreement, further information along with an ACRE fieldwork packet will be made available to you.

APSE has established the Employment Support Professional Certification Council to oversee the first national certification program for employment support professionals. To earn the designation of Certified Employment Support Professional (CESP), one must pass a national exam. For more information, go to . ICI's ACRE approved training is aligned with the APSE standards.

General Information


All payments must be made prior to the start of the training. Payment can be made by check or credit card. Make checks payable to UMass Boston/ICI. All payments are final. If an individual is unable to attend, an alternative trainee may be substituted with three-day notification.


For in-person trainings, there is a registration limit of 2 staff per agency. Additional agency staff can call Berenise Reyes-Albino at 617-287-4314 to be placed on a wait list in case sessions do not reach capacity.

Registration will be accepted on a first come, first serve basis. Participants are strongly encouraged to register online, even if their payment needs to be mailed.

Online workshops

Online workshops will be available around the clock (24/7) during the time that they are scheduled to run. Participation is self-paced and flexible. Included are a variety of formats: readings, presentations, discussion forums, videos, professional development activities, and assignments. An instructor will be available on a regular basis throughout the course to answer questions and give feedback. Registrants will receive login information about 1 week prior to the start date.

Webinar registrants will receive an automated email confirming registration. Reminders will be sent closer to the event date with the webinar URL link and log in instructions.


Letters of Attendance will be provided upon request.

Weather Cancellations

In the event of bad weather, a cancellation decision will be made by 6:00 a.m. on the day of the training event, and a recorded message will be left at 617-287-4390 (only if the event is cancelled). CRC Credits will be available for Certified Rehabilitation Counselors who attend training events. Letters of Attendance will also be provided upon request.


All requests for disability related accommodations should be submitted 3 weeks prior to the start of the training.

Requests for accommodations may be made online as part of the registration process.

Contact for questions:
Berenise Reyes-Albino


This training is presented by the Institute for Community Inclusion at the University of Massachusetts Boston and is funded by the Massachusetts Department of Developmental Services.