Employment First Massachusetts

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All in-person trainings are cancelled until further notice. The following online courses are currently available.

May 19
2pm – 3pm

May 26
2pm – 3pm

Massachusetts Interagency Transition Teams Workshop

Do you want to enhance partnerships among school districts, state agencies, and local service providers to improve outcomes for students with disabilities? During this 2-part virtual workshop, participants will gain knowledge on interagency transition teams, best practices, and why they are critical to successful student outcomes!

Cost: Free

Download the flyer [pdf]


Wed May 12
Wed May 19
Wed May 26

9am-12:30pm EST

Job Development & Business Engagement Training Series

Developing job opportunities and finding the right job match in an ever-changing economic environment places increasing demands on employment professionals. Please join this 3-session training series that focuses on understanding employer needs and developing quality job matches.

Cost: Free

Download the flyer [pdf]


Spring Training Series on Technology

Learn more about this series

April 28,
May 5, 12, and 19
1pm – 3pm

Module 2: Remote, Virtual, & Hybrid Services

This 4-week community of practice module will help you organize and deliver great employment services that will keep you and the individuals you support safe and connected to the community.

Detailed information on this session

Cost: FREE


June 2, 9, 16 and 23
1pm – 3pm

Module 3: Self-Management: Tools and Strategies to Build and Inspire Independence

Registration will open early May

When employment services incorporate self-management strategies into their supports, job seekers get access to more hours, higher paying jobs, and they tend to learn skills that are transferable to other situations. This 4-week module on self-management strategies focuses on tools that a person can use independently, sometime interdependently, to keep themselves on track. In this module, we will focus on a range of self-management solutions so that you can access tools that will work for anyone and everyone you support.

Cost: FREE



Foundations of Community Employment

This course begins with an overview of community employment, including current social, political, and economic changes that are leading to expansion of opportunities for individuals with disabilities.

If you are working towards your ACRE Certificate or would prefer to have more time to review this content, register for this online course instead of the webinar.

Cost: FREE


General Information

For in-person events:

Time: 9am–4pm, with registration and networking starting at 8:30am.
Continental breakfast will be provided. Lunch will be on your own.

There is a registration limit of 2 staff per agency for each of the in-person trainings. Additional agency staff can call Berenise Reyes-Albino at 617-287-4314 to be placed on a waitlist.


Both the Association of Community Rehabilitation Educators (ACRE) and APSE offer certification for employment professionals.

ICI is an approved ACRE training provider. Participants can earn a Basic ACRE Certificate of Achievement in Employment Services if they attend all 6 days of training detailed above, complete additional required fieldwork, and take additional training regarding Social Security Work Incentives.

Anyone interested in this certificate should download and complete the ACRE Participation Agreement Form and fax it to Lara Enein-Donovan at 617-287-4352, or email a scanned copy to lara.enein@umb.edu.

After you submit your signed agreement, we will email you further information about the fieldwork assignments.

In addition, APSE has established the Employment Support Professional Certification Council to oversee the first national certification program for employment support professionals. To earn the designation of Certified Employment Support Professional, one must pass a national exam.

For more information, go to http://www.apse.org/certification/.


All payments must be made prior to the start of the training. Payment can be made by check or credit card. Make checks payable to UMass Boston/ICI. All payments are final. If an individual is unable to attend, an alternative trainee may be substituted with three-day notification.


For in-person trainings, there is a registration limit of 2 staff per agency. Additional agency staff can call Berenise Reyes-Albino at 617-287-4314 to be placed on a wait list in case sessions do not reach capacity.

Registration will be accepted on a first come, first serve basis. Participants are strongly encouraged to register online, even if their payment needs to be mailed.

Online workshops

Online workshops will be available around the clock (24/7) during the time that they are scheduled to run. Participation is self-paced and flexible. Included are a variety of formats: readings, presentations, discussion forums, videos, professional development activities, and assignments. An instructor will be available on a regular basis throughout the course to answer questions and give feedback. Registrants will receive login information about 1 week prior to the start date.

Webinar registrants will receive an automated email confirming registration. Reminders will be sent closer to the event date with the webinar URL link and log in instructions.

CRC's and CEU's

CRC Credits will be available for Certified Rehabilitation Counselors who attend training events. Letters of Attendance will also be provided upon request.

Weather Cancellations

In the event of bad weather, a cancellation decision will be made by 6:00 a.m. on the day of the training event, and a recorded message will be left at 617-287-4390 (only if the event is cancelled).


All requests for disability related accommodations should be submitted 3 weeks prior to the start of the training.

Requests for accommodations may be made online as part of the registration process.

Contact for questions:
Berenise Reyes-Albino


This training is presented by the Institute for Community Inclusion at the University of Massachusetts Boston and is funded by the Massachusetts Department of Developmental Services.