Employment First Massachusetts

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Current Trainings

All in-person trainings are cancelled until further notice. The following online courses are currently available.

November 1-30, 2021

Strategies for Discovery and Career Planning

This workshop will focus on strategies used to assess the job seeker’s employment goals, abilities, interests and capacities. Participants will learn how to coordinate and implement person-centered planning, identify personal and family networks, develop vocational profiles and schedule and evaluate situational assessments. We will also discuss how to use Discovery to engage the job seeker in identifying their vocational goals and maximizing the information you learn about them.

Cost: FREE


December 1-31, 2021

Job Coaching and Teaching Strategies

This training will focus on job training and support strategies. Topics include the role of the job coach, natural supports and social inclusion, systematic instruction, maintenance and fading and behavioral support strategies.

Cost: FREE


January 1-31, 2022

When Existing Jobs Don’t Fit: Creative Strategies for a Tough Economy

For many of individuals, the current job postings are not a good job match for a variety of reasons. Now more than ever we need to learn about the employer’s business needs, customize the job match to meet those needs and the unique skills and attributes of the job seeker. This training will discuss how to identify all the skills, abilities and interests of your job seeker, create job seeker tasks lists and identify employers to target based on all the information you have gathered. You will also learn how to negotiate with employers using business strategies and language, write an employment proposal and finalize the job offer

Cost: FREE


Fourth Wednesday of every month


Growing Older : Ourselves and Our Children!

Is your Family Support Center working with older caregivers? Since COVID the notion of Future Planning has been a concern for many families- not only for the aging caregiver but for their adult sons and daughters. Kerry Mahoney from The Arc of Massachusetts will present how the Charting the LifeCourse quick guide to Life Experiences Aging Booklet can help facilitate this discussion and take action.

Monthly Tools in Action webinars take place from 12pm-1pm on the fourth Wednesday of every month.

Cost: FREE



Foundations of Community Employment

This course begins with an overview of community employment, including current social, political, and economic changes that are leading to expansion of opportunities for individuals with disabilities.

If you are working towards your ACRE Certificate or would prefer to have more time to review this content, register for this online course instead of the webinar.

Cost: FREE


General Information

For in-person events:

Time: 9am–4pm, with registration and networking starting at 8:30am.
Continental breakfast will be provided. Lunch will be on your own.

There is a registration limit of 2 staff per agency for each of the in-person trainings. Additional agency staff can call Berenise Reyes-Albino at 617-287-4314 to be placed on a waitlist.


Both the Association of Community Rehabilitation Educators (ACRE) and APSE offer certification for employment professionals.

ICI is an approved ACRE training provider. Participants can earn a Basic ACRE Certificate of Achievement in Employment Services if they attend all 6 days of training detailed above, complete additional required fieldwork, and take additional training regarding Social Security Work Incentives.

Anyone interested in this certificate should download and complete the ACRE Participation Agreement Form and fax it to Lara Enein-Donovan at 617-287-4352, or email a scanned copy to lara.enein@umb.edu.

After you submit your signed agreement, we will email you further information about the fieldwork assignments.

In addition, APSE has established the Employment Support Professional Certification Council to oversee the first national certification program for employment support professionals. To earn the designation of Certified Employment Support Professional, one must pass a national exam.

For more information, go to http://www.apse.org/certification/.


All payments must be made prior to the start of the training. Payment can be made by check or credit card. Make checks payable to UMass Boston/ICI. All payments are final. If an individual is unable to attend, an alternative trainee may be substituted with three-day notification.


For in-person trainings, there is a registration limit of 2 staff per agency. Additional agency staff can call Berenise Reyes-Albino at 617-287-4314 to be placed on a wait list in case sessions do not reach capacity.

Registration will be accepted on a first come, first serve basis. Participants are strongly encouraged to register online, even if their payment needs to be mailed.

Online workshops

Online workshops will be available around the clock (24/7) during the time that they are scheduled to run. Participation is self-paced and flexible. Included are a variety of formats: readings, presentations, discussion forums, videos, professional development activities, and assignments. An instructor will be available on a regular basis throughout the course to answer questions and give feedback. Registrants will receive login information about 1 week prior to the start date.

Webinar registrants will receive an automated email confirming registration. Reminders will be sent closer to the event date with the webinar URL link and log in instructions.

CRC's and CEU's

CRC Credits will be available for Certified Rehabilitation Counselors who attend training events. Letters of Attendance will also be provided upon request.

Weather Cancellations

In the event of bad weather, a cancellation decision will be made by 6:00 a.m. on the day of the training event, and a recorded message will be left at 617-287-4390 (only if the event is cancelled).


All requests for disability related accommodations should be submitted 3 weeks prior to the start of the training.

Requests for accommodations may be made online as part of the registration process.

Contact for questions:
Berenise Reyes-Albino


This training is presented by the Institute for Community Inclusion at the University of Massachusetts Boston and is funded by the Massachusetts Department of Developmental Services.