Employment First Massachusetts

subscribe to our E-News

Newsletter archive.

Fall 2020 Webinar Series

All in-person trainings are cancelled until further notice. The following online courses are currently available.

Wed September 9
9-10:30am EST
Providing Employment Services in the Current Environment

Even during these difficult times, we are committed to assisting individuals to reach their employment goals.  How we help them do this has changed significantly over the last few months.  From facilitating career planning and exploration to interviews and job supports- we are having to shift how we provide these services but still provide all the supports that individuals need to be successful.  Participants in this webinar will learn best practices in providing remote services, keeping teams engaged and supporting employers and individuals as they start new jobs or return to work after a leave.

Cost: FREE

Tue, September 29
10-11:30am EST
Providing CBDS Services in the Current Environment

The current pandemic has created major challenges to a core tenet of Community Based Day Supports (CBDS): spending maximum time in the community and physically interacting with other community members. However, CBDS can still be provided, with individuals participating in their communities, interacting with other community members, and working on goal directed skill development. Participants in this webinar will learn about a variety of strategies for providing CBDS services during this time, and how the current environment can serve as a catalyst for long-term enhancements for CBDS.

Cost: FREE

Wed October 7
1-2pm EST
Employer Engagement During Challenging Times Part 1

Enhancing Best Practices: Part 1 of this two-part series will focus on the importance of maintaining our commitment to the values of integrated employment, and best practices in job development and employment searches can be utilized during this challenging time.

Cost: FREE

Wed October 21
9-10am EST
Employer Engagement During Challenging Times Part 2

Dealing with the Impact of the Pandemic: Part 2 of this series will focus on enhancements to existing employer outreach and engagement strategies that can help maintain and strengthen business relationships during the pandemic. Strategies for outreach and conducting employer meetings during COVID-19, and maintaining job seeker focus on employment, will also be discussed.

Cost: FREE

Tue November 17
9-10:30am EST
Informed Choice: It’s More Than Just Asking

“Informed choice” is a term that is used a lot in terms of employment services and supports for people with disabilities. But what does it really mean? Attendees at this webinar will learn about strategies that will ensure that individual’s choices in terms of employment are truly “informed”. We will focus in particular on individuals with significant disabilities with limited experience in both employment and choice making, and who may be in the habit of deferring to the wishes of others. A variety of strategies for maximizing informed choice will be discussed, emphasizing experiential activities that inform an individual about the range of employment choices available, use of peer-to-peer supports, and how to address barriers to employment.

Cost: FREE

Foundations of Community Employment

This course begins with an overview of community employment, including current social, political, and economic changes that are leading to expansion of opportunities for individuals with disabilities.

If you are working towards your ACRE Certificate or would prefer to have more time to review this content, register for this online course instead of the webinar.

Cost: FREE


General Information

For in-person events:

Time: 9am–4pm, with registration and networking starting at 8:30am.
Continental breakfast will be provided. Lunch will be on your own.

There is a registration limit of 2 staff per agency for each of the in-person trainings. Additional agency staff can call Berenise Reyes-Albino at 617-287-4314 to be placed on a waitlist.


Both the Association of Community Rehabilitation Educators (ACRE) and APSE offer certification for employment professionals.

ICI is an approved ACRE training provider. Participants can earn a Basic ACRE Certificate of Achievement in Employment Services if they attend all 6 days of training detailed above, complete additional required fieldwork, and take additional training regarding Social Security Work Incentives.

Anyone interested in this certificate should download and complete the ACRE Participation Agreement Form and fax it to Lara Enein-Donovan at 617-287-4352, or email a scanned copy to lara.eneindonovan@umb.edu.

After you submit your signed agreement, we will email you further information about the fieldwork assignments.

In addition, APSE has established the Employment Support Professional Certification Council to oversee the first national certification program for employment support professionals. To earn the designation of Certified Employment Support Professional, one must pass a national exam.

For more information, go to http://www.apse.org/certification/.


All payments must be made prior to the start of the training. Payment can be made by check or credit card. Make checks payable to UMass Boston/ICI. All payments are final. If an individual is unable to attend, an alternative trainee may be substituted with three-day notification.


For in-person trainings, there is a registration limit of 2 staff per agency. Additional agency staff can call Berenise Reyes-Albino at 617-287-4314 to be placed on a wait list in case sessions do not reach capacity.

Registration will be accepted on a first come, first serve basis. Participants are strongly encouraged to register online, even if their payment needs to be mailed.

Online workshops

Online workshops will be available around the clock (24/7) during the time that they are scheduled to run. Participation is self-paced and flexible. Included are a variety of formats: readings, presentations, discussion forums, videos, professional development activities, and assignments. An instructor will be available on a regular basis throughout the course to answer questions and give feedback. Registrants will receive login information about 1 week prior to the start date.

Webinar registrants will receive an automated email confirming registration. Reminders will be sent closer to the event date with the webinar URL link and log in instructions.

CRC's and CEU's

CRC Credits will be available for Certified Rehabilitation Counselors who attend training events. Letters of Attendance will also be provided upon request.

Weather Cancellations

In the event of bad weather, a cancellation decision will be made by 6:00 a.m. on the day of the training event, and a recorded message will be left at 617-287-4390 (only if the event is cancelled).


All requests for disability related accommodations should be submitted 3 weeks prior to the start of the training.

Requests for accommodations may be made online as part of the registration process.

Contact for questions:
Berenise Reyes-Albino


This training is presented by the Institute for Community Inclusion at the University of Massachusetts Boston and is funded by the Massachusetts Department of Developmental Services.